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Showing 1 - 4 results of 4 for search '"Customer service"', query time: 0.01s Refine Results
  1. 1
    Internal marketing : a study of management support and employees' commitment to customer service in banking industry of Malaysia /
    by Sim, Chin Ming
    Published 2008
    Subjects: “...Customer services Malaysia Marketing Management....”
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    Thesis Book
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  2. 2
    The impact of customer relationship management related critical success factors on customer satisfaction: an emprirical study of the banks in Malaysia /
    by Jan, Muhammad Tahir
    Published 2012
    Subjects: “...Banks and banking Customer services Malaysia...”
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    Thesis
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  3. 3
    A CRM framework for a banking call centre /
    by Roskhan Abdul Shukur
    Published 2012
    Subjects: “...Banks and banking Customer Services Data processing....”
    Thesis Book
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  4. 4
    Relationship of functional and relational value to behavioral intention of bank customers in Malaysia /
    by Nasreen Khan
    Published 2012
    Subjects: “...Banks and banking Customer services Malaysia....”
    Thesis Book
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