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The study of antecedents of customer loyalty towards established mobile service providers in Malaysia /
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Yap, Nicole Chen Yan
Published 2010
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Brand perception, locus of control and consumer knowledge as mediators in consumer complaint behaviour /
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Chan, Choy Ping
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Institution
Universiti Malaya
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Chan, Choy Ping
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Yap, Nicole Chen Yan
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Services hosted by the Perpustakaan Sultan Abdul Samad, Universiti Putra Malaysia with Cooperation MySyL Group
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