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  1. 1
    An analysis of the demand for passenger rail services in peninsular Malaysia /
    by Lee, Tick Seng
    Published 2002
    Subjects: “...Customer services Malaysia....”
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    Thesis Book
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  2. 2
    The effectiveness of information and communication technology (ICT) introduction in enhancing customer relationship management (CRM) : a study on the Malaysian banking /
    by Vimala Kadiresan
    Published 2008
    Subjects: “...Banks and banking Customer services Information technology Malaysia....”
    Thesis Book
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  3. 3
    An analysis on the intention to use myEPF (online EPF service) among Malaysians /
    by Nor Azlina Abdul Aziz
    Published 2008
    Subjects: “...Online information services industry Customer services Malaysia....”
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