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  1. 1
    The impact of corporate image on customer loyalty of Islamic Banks in Malaysia: integrating resource-based and institutional theory /
    by Osman, 'Ismah
    Published 2011
    Subjects: “...Banks and banking, Islamic 2310...”
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    Thesis
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  2. 2
    Virtual brand personality, customer satisfaction and brand loyalty in online banking industry /
    by Ong, Khian Sin
    Published 2009
    Subjects: “...Banks and banking Customer services Information technology Malaysia....”
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    Thesis Book
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