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Enhancing Brahms model with multi-layered alerts filtration system for customer service improvement /
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Ghaffar, Abid
Published 2020
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Measuring information system perfomance in public sector : a case study in Pahang State Education Department /
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Mohd Aidil Riduan Awang Kader
Published 2009
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A framework for IT infrastructure and an exploration of the role of service quality when evaluating an IT service function /
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Wilson, Robyn E.
Published 2001
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Institution
Universiti Malaya
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Universiti Islam Antarabangsa Malaysia
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Ghaffar, Abid
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Mohd Aidil Riduan Awang Kader
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Wilson, Robyn E.
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International Islamic University Malaysia.
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Universiti Malaya.
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