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  1. 1
    Proposal for setting up integrated service desk for information technology (IT) division of a prominent insurance and takaful company in Malaysia /
    by Mohamad Azman Soaed
    Published 2008
    Subjects: “...Insurance companies Customer services Malaysia....”
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    Thesis Book
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  2. 2
    The effect of service innovation and customer choices on customer value in the hospitality industry in Malaysia /
    by Bhuvanes Veerakumaran
    Published 2009
    Subjects: “...Hospitality industry Customer services Malaysia....”
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    Thesis Book
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  3. 3
    Perceived information security and consumer trust in electronic commerce transactions : a survey of internet banking adoption in Malaysia /
    by Sarrafiaghdam, Alireza
    Published 2008
    Subjects: “...Electronic commerce Customer services Malaysia....”
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