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  1. 21
    Development of quality management systems for some major banking functions /
    by Leck, Siew Leng
    Published 1996
    Subjects: “...Banks and banking Singapore Customer services Quality control....”
    Thesis Book
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  2. 22
    Perceptions on bus service quality in Penang /
    Subjects: “...Customer services Quality control Research....”
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  3. 23
    Tuition centres determinants of acceptance and loyalty for future business sustainability /
    by Balasubramaniam Tharmiah
    Published 2008
    Subjects: “...Customer services Malaysia Quality control....”
    Thesis Book
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  4. 24
    Service quality assessment of higher education in Palestine /
    Subjects: “...Customer services Quality control....”
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  5. 25
    Improving delivery of shared public services in Kampala Capital City Authority Uganda /
    by Madinah, Nabukeera
    Published 2015
    Subjects: “...Customer services Uganda Quality control....”
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  6. 26
    The relationship of service quality, consumer decision factors and brand equity /
    by Ladda Vatjanasaregagul
    Published 2007
    Subjects: “...Customer services Research...”
    Thesis Book
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  7. 27
    A TQM approach on the measurement of customer satisfaction for users of cellular telephones /
    by Subramaniam K. S. Gopala Iyer
    Published 1998
    Subjects: “...Cellular radio equipment industry Malaysia Customer services....”
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  8. 28
    Expectation and perception towards University of Malaya's service quality /
    by Mohd Hairolnezam Kahmis
    Published 2013
    Subjects: “...Customer services Quality control Case studies...”
    Thesis Book
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  9. 29
    Measuring information system perfomance in public sector : a case study in Pahang State Education Department /
    by Mohd Aidil Riduan Awang Kader
    Published 2009
    Subjects: “...Civil service Pahang Customer services....”
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  10. 30
    The influence of service quality on customer satisfaction towards international students of Islamic universities in Malaysia /
    by Diallo, Fatoumata Binta
    Published 2021
    Subjects: “...Customer services Quality control 18964...”
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