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  1. 1
    Analisis kualiti perkhidmatan institusi kewangan : kajian kes di BBMB, UKM dan BIMB, BBB /
    by Hairulliza Mohamad Judi
    Published 1996
    Subjects: “...Banks and banking Customer services Malaysia...”
    Thesis Book
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  2. 2
    Penglibatan masyarakat melalui sistem aduan awam menurut perspektif Islam : kajian di Jabatan Kemajuan Islam Malaysia dan Tabung Haji /
    by Madihatun Zainuddin
    Published 2020
    Subjects: “...Customer services Malaysia....”
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  3. 3
    Imej korporat Telekom Malaysia Berhad : satu kajian terhadap kepuasan pelanggan dan kualiti perkhidmatan
    by Abdullah, Zulhamri
    Published 2000
    Subjects: “...Customer services - Quality control - Telecommunication...”
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  4. 4
    Tahap kualiti perkhidmatan pelanggan : kajian kes Tabung Haji Negeri Selangor /
    by Mohd Norber Kassim
    Published 2005
    Subjects: “...Lembaga Urusan dan Tabung Haji (Selangor) Customer services....”
    Thesis Book
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  5. 5
    al-Rahn dalam perundangan Islam dan perlaksanaannya di Bank Rakyat /
    by Zurina Abdul Khalid
    Published 1995
    Subjects: “...Bank Kerjasama Rakyat Malaysia Berhad Customer services...”
    Click here to view 1st 24 pages of the thesis. Members can view fulltext at the specified PCs in the library.
    Thesis
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  6. 6
    Pelaporan sosial korporat : kajian ke atas Laporan Tahunan 1990-1998 bagi industri perladangan, produk pengguna dan produk perindustrian /
    by Hamezah Md. Nor
    Published 2000
    Subjects: “...Customer services Malaysia...”
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  7. 7
    Keperluan penyediaan kiosk layan diri untuk meningkatkan penyampaian perkhidmatan di Jabatan Kastam Di Raja Malaysia, Negeri Selangor /
    by Mohd Jasmi Md Piah
    Published 2010
    Subjects: “...Customer services Technological innovations Selangor....”
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  8. 8
    Pengurusan berkualiti di bahagian perkhidmatan kaunter : satu kajian kes di Jabatan Imigresen Malaysia /
    by Radduan Yusof
    Published 2003
    Subjects: “...Customer services Malaysia Case studies...”
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  9. 9
    Impak pengurusan aduan dan kualiti perkhidmatan ke atas imej organisasi di perpustakaan institusi pengajian tinggi awam (IPTA) Malaysia /
    Subjects: “...Customer services Quality control....”
    Thesis Book
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  10. 10
    Kepuasan pelanggan terhadap kualiti perkhidmatan perbankan Islam : kajian ke atas pelanggan bank-bank Islam di Kuching, Sarawak /
    by Anitha Rosland
    Published 2016
    Subjects: “...Banks and banking Customer services Sarawak Kuching....”
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    Thesis Book
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  11. 11
    Peningkatan productiviti dan kualiti dalam sebuah bank perdagangan : satu kajian khusus ke atas konsep pusat perniagaan komersial dan tatacara baru proses perniagaan /
    by Mohammad Rodzi Ismail
    Published 1997
    Subjects: “...Banks and banking Malaysia Customer services Quality control....”
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