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1by Mah, Pei Yew“... of this study can be used by service providers to enhance and improve customer loyalty in the context of mobile...”
Published 2017
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2by Halimi, Mimi Juliyana“... and this research focus on the courier service industry. Improving customer satisfaction in the Poslaju courier...”
Published 2019
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3by Choy, Johnn Yee“...;<p>towards customer satisfaction between taxi and Grab Car services in Malaysia. The</p>...”
Published 2023
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4by Yap, Gay Soon“... service quality, customer satisfaction and customer loyalty in the hotel industry. In precise, customer...”
Published 2018
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5by Yakubu, Surajo Musa“... used by individual customers of Islamic microfinance in Kano State, Nigeria, to distinguish itself...”
Published 2021
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6by Al Otaibi, Naif Mutlaq“... the customers‟ perceptions of the quality of services and products offered. This is crucial towards...”
Published 2014
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7by Tariq, Beenish“...The customer loyalty has become essential for survival and success of cellular service providers...”
Published 2018
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8by Kakanda, Mahmud Mohammed“...], return on equity [ROE], and market-to-book ratio [MTB]) of listed financial service firms in Nigeria from...”
Published 2017
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9Website service quality, perceived value, trust, convenience and customer loyalty of online shoppingby Noorashikin, Harun@Che Ani“... between customer loyalty with other independent variables such as website service quality, perceived value...”
Published 2014
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10by Augustine, Ayuba“... in Nigeria. This is particularly evident when the number of SMEs who did not pay tax rose from 22.2% in year...”
Published 2016
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11by Alhosani, Khalaf Abdulla“...;/p><p>interactivity attributes of the self-service technology would enhance customer</p...”
Published 2023
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12by Elbakoush, Abdalla Yousef“...The study aims to explore the influence of service quality, corporate image and trust on loyalty...”
Published 2015
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13Influence of service quality, university image, the mediating effect of organizational commitment...by Usman, Umar“... been established between service quality, university image, commitment, trust and student loyalty...”
Published 2017
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14by Suleiman, Yusuf“... and library) of students‘ personnel services may be linked to this low academic achievement. This showed...”
Published 2017
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15by Maiyaki, Ahmed Audu“... their services appropriately in such a way that customers perceive greater benefits than the sacrifices they made...”
Published 2012
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16by Tai, Lee Ming“... performance among Royal Malaysian Customs Officers. The main objectives of the study were; (i) to identify...”
Published 2011
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17by Gawuna, Muhammad Sani“... perceived service quality, perceived value, customer engagement, image, and customer experience on customer...”
Published 2019
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18by Dayang Nor Sarina, Azzeni“...Service recovery has been an important issue due to broader social and economic context that shows...”
Published 2018
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19by Alaba, Ogedengbe Fowokemi“... services to bank customers through the adoption, implementation and continued usage of the information...”
Published 2017
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20by Okinono, Otega“... captured in the Niger Delta Region in Nigeria where so much effort has been put in by the government...”
Published 2016
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