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  1. 1
    Perceived importance and actual practices of behavioral performance for chat reference service in academic libraries /
    by Nor Azilawati Mohamad Azmi
    Published 2017
    Subjects: “...Electronic reference services (Libraries)...”
    Thesis Book
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  2. 2
    Perubahan teknik pencarian maklumat : perbandingan sistem manual dan digital di Perpustakaan UKM /
    by Noriha Muhammad
    Published 2000
    Subjects: “...Reference services (Libraries) Automation Evaluation...”
    Thesis Book
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