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  1. 1
    From online perceived value to e-loyalty : a study of Malaysian low cost carriers /
    by Lim, Pey Chyi
    Published 2010
    Subjects: “...Airlines Customer services Malaysia Automation....”
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    Thesis Book
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  2. 2
    The development of knowledge based helpdesk system for a large multinational company /
    by Ponmalar Parasuraman
    Published 2013
    Subjects: “...International business enterprises Customer services Information technology....”
    Thesis Book
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  3. 3
    Electronic banking in Malaysia : consumer perception & behaviour /
    by Lee, Jiann Liang
    Published 1999
    Subjects: “...Banks and banking Malaysia Customer services....”
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    Thesis Book
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  4. 4
    IT in banking : a study of selected services /
    by Ramesh Mohan
    Published 1998
    Subjects: “...Banks and banking Malaysia Customer services....”
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