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Analysis of Bank Rakyat information system /
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Saliman Zainal
Published 1999
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A CRM framework for a banking call centre /
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Roskhan Abdul Shukur
Published 2012
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Institution
Universiti Malaya
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Roskhan Abdul Shukur
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Saliman Zainal
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Universiti Malaya.
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Services hosted by the Perpustakaan Sultan Abdul Samad, Universiti Putra Malaysia with Cooperation MySyL Group
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