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  1. 1
    Consumer perceptions towards fashion retailer loyalty programs and their impact on consumer loyalty /
    by Tee, Yee Hsia
    Published 2009
    Subjects: “...Clothing trade Customer services Malaysia....”
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    Thesis Book
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  2. 2
    Customers satisfaction and loyalty for mobile service providers /
    by Hassan, Kamaludin Dahir
    Published 2007
    Subjects: “...Cellular telephone services industry Customer services Malaysia....”
    Thesis Book
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  3. 3
    Developing Consumer-Based Service Brand Equity (CBSBE) : an airline industry perspective /
    Subjects: “...Airlines Customer services Malaysia....”
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    Thesis Book
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  4. 4
    Virtual brand personality, customer satisfaction and brand loyalty in online banking industry /
    by Ong, Khian Sin
    Published 2009
    Subjects: “...Banks and banking Customer services Information technology Malaysia....”
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