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  1. 1
    Customer satisfaction : a study on highway service provider /
    by Mat Sanusi Basri
    Published 2008
    Subjects: “...Service industries Customer services Malaysia....”
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  2. 2
    Customer satisfaction : a study of admixtures buyers /
    by Foo, Kian Chai
    Published 2000
    Subjects: “...Manufacturing industries Malaysia Customer services...”
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  3. 3
    A comparative analysis of service quality at Tenaga Nasional Berhad and Pos Malaysia one-stop payment centres /
    by Tan, Seng Khee
    Published 1996
    Subjects: “...Service industries Malaysia Quality control...”
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  4. 4
    A TQM approach on the measurement of customer satisfaction for users of cellular telephones /
    by Subramaniam K. S. Gopala Iyer
    Published 1998
    Subjects: “...Cellular radio equipment industry Malaysia Quality control....”
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  5. 5
    Customer satisfaction : a case study on Lucent Technologies (Malaysia) Sdn. Bhd. /
    by Kuah, Kim Peng
    Published 1998
    Subjects: “...Telecommunication equipment industry Malaysia Customer services....”
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