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  1. 1
    Pengurusan berkualiti di bahagian perkhidmatan kaunter : satu kajian kes di Jabatan Imigresen Malaysia /
    by Radduan Yusof
    Published 2003
    Subjects: “...Customer services Malaysia Case studies...”
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    Thesis Book
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  2. 2
    Customer satisfaction : a study on highway service provider /
    by Mat Sanusi Basri
    Published 2008
    Subjects: “...Service industries Customer services Malaysia....”
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  3. 3
    Corporate governance of Tenaga Nasional Berhad of Malaysia /
    by Ahmad Rashdi Ja'afar
    Published 1996
    Subjects: “...Customer services Malaysia Quality control....”
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  4. 4
    A management's perspective in the implementation of client's charter to improve productivity in the Ministry of Health /
    by Leow, Ban Choo
    Published 1998
    Subjects: “...Customer services Malaysia Case studies...”
    Thesis Book
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  5. 5
    Service quality, customer satisfaction and loyalty towards JKR Malaysia /
    by Mohammad Suhainy Abdull Rahim
    Published 2009
    Subjects: “...Customer services Malaysia....”
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  6. 6
    A comparative analysis of service quality at Tenaga Nasional Berhad and Pos Malaysia one-stop payment centres /
    by Tan, Seng Khee
    Published 1996
    Subjects: “...Customer services Malaysia Comparative studies...”
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