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Determinants of customer satisfaction and customer loyalty : exploring the moderating role of switching cost and customer experience among Malaysian postpaid mobile phone users /
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Syukrina Alini Mat Ali
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Institution
Universiti Islam Antarabangsa Malaysia
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Author
Syukrina Alini Mat Ali
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Granting Institution
International Islamic University Malaysia,
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Services hosted by the Perpustakaan Sultan Abdul Samad, Universiti Putra Malaysia with Cooperation MySyL Group
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