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  1. 1
    The concept of ombudsman in a multi-ethnic Malaysia /
    by Kandiah, Krishnamoorthy T.
    Published 1991
    Thesis Book
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  2. 2
    Study on complaint handling system in Jabatan Pembangunan dan Penyelenggaraan Harta Benda, University of Malaya /
    by Azahar Awalludin
    Published 2001
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    Thesis Book
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