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  1. 1
    A study of pharmacy customers' profiles and preferences in an urban area /
    by Yoon, Hin Siang
    Published 1996
    Subjects: “...Pharmaceutical industry Malaysia Customer services...”
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    Thesis Book
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  2. 2
    Consumer perceptions of service quality of petrol stations /
    by Heng, Alan Chee Ooi
    Published 1995
    Subjects: “...Petroleum pipeline pumping stations Singapore Customer services....”
    Thesis Book
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