Consumer behavior Customer services Banks and banking 2 Consumers' preferences 2 Service industries 2 Automation 1 Banks and banking, Mobile 1 Brand choice 1 Consumer satisfaction 1 Data processing 1 Dissertations 1 Dissertations, Academic 1 Electronic funds transfers 1 Food service 1 Internet banking 1 Marketing research 1 Petroleum pipeline pumping stations 1 Pharmaceutical industry 1 Psychological aspects 1 Quality control 1 Research 1 Restaurants 1 Self-service (Economics) 1