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  1. 21
    Measuring the relationship between service quality and customer satisfaction and the influence on customer behavioral intention : an application in children's private supplementary education industry /
    by Chin, Kar Lian
    Published 2006
    Subjects: “...Customer services Malaysia Statistical methods....”
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  2. 22
    Does service quality and customer satisfaction lead to positive behavioral intentions of customers? : an application in children's private supplementary education industry /
    by Ng, Mun Ting
    Published 2006
    Subjects: “...Customer services Malaysia Statistical methods....”
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  3. 23
    Customer satisfaction : a study on highway service provider /
    by Mat Sanusi Basri
    Published 2008
    Subjects: “...Service industries Customer services Malaysia....”
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  4. 24
    Startup of an engineering services company : managing the first year /
    by Arrifian Harmain
    Published 1996
    Subjects: “...Electric industries Malaysia Customer services...”
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  5. 25
    A study of the perception of customer satisfaction towards the supply and services provided by Tenaga Nasional Berhad : customer satisfaction index survey /
    by Abdul Haris Abdul Karim
    Published 1996
    Subjects: “...Tenaga Nasional Bhd. Customer services....”
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  6. 26
    Developing Consumer-Based Service Brand Equity (CBSBE) : an airline industry perspective /
    Subjects: “...Airlines Customer services Malaysia....”
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  7. 27
    Determinants of customer satisfaction and customer loyalty : exploring the moderating role of switching cost and customer experience among Malaysian postpaid mobile phone users /
    Subjects: “...Cell phone services industry Customer services Malaysia 20412...”
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  8. 28
    Customer satisfaction : a case study on Lucent Technologies (Malaysia) Sdn. Bhd. /
    by Kuah, Kim Peng
    Published 1998
    Subjects: “...Telecommunication equipment industry Malaysia Customer services....”
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  9. 29
    Customer satisfaction : a study of admixtures buyers /
    by Foo, Kian Chai
    Published 2000
    Subjects: “...Manufacturing industries Malaysia Customer services...”
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  10. 30
    Service quality : a study of fitness centres in the Klang Valley of Malaysia /
    by Choong, Poh Wan
    Published 2007
    Subjects: “...Customer services Selangor Lembah Klang....”
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  11. 31
    Service quality and behavioral intentions in Klang Valley fitness industry /
    by Yap, Peck Yoke
    Published 2007
    Subjects: “...Customer services Selangor Lembah Klang....”
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  12. 32
    A TQM approach on the measurement of customer satisfaction for users of cellular telephones /
    by Subramaniam K. S. Gopala Iyer
    Published 1998
    Subjects: “...Cellular radio equipment industry Malaysia Customer services....”
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  13. 33
    Service quality, customer satisfaction and loyalty towards JKR Malaysia /
    by Mohammad Suhainy Abdull Rahim
    Published 2009
    Subjects: “...Customer services Malaysia....”
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  14. 34
    Measuring information system perfomance in public sector : a case study in Pahang State Education Department /
    by Mohd Aidil Riduan Awang Kader
    Published 2009
    Subjects: “...Civil service Pahang Customer services....”
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  15. 35
    أثر جودة الخدمة على الربحية ورضا العملاء في المصارف الأردنية :‏ ‏دراسة مقارنة بين بنك الاسكان والبنك الاسلامي الأردني = The effect of service quality on profitability and customers' satisfaction in Jordanian banks : a comparative study between housing bank and Jordan Islamic Ba/‏
    Subjects: “...Banks and banking Customer services Jordan...”
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  16. 36
    Virtual brand personality, customer satisfaction and brand loyalty in online banking industry /
    by Ong, Khian Sin
    Published 2009
    Subjects: “...Banks and banking Customer services Information technology Malaysia....”
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  17. 37
    The influence of service quality on customer satisfaction towards international students of Islamic universities in Malaysia /
    by Diallo, Fatoumata Binta
    Published 2021
    Subjects: “...Customer services Quality control 18964...”
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