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  1. 1
    The linkages among service quality attributes, customer value, customer satisfaction, and customer loyalty in Indonesian retail banking settings /
    by Toelle, Sulistyawati
    Published 2006
    “...Nova Southeastern University,...”
    Thesis Book
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  2. 2
    Mediating effects of consumer trust, consumer commitment and customer satisfaction, in buyer-seller relationships: an investigation of auto service centers in Indonesia /
    by Jasfar, Farida
    Published 2001
    “...Wayne Huizenga Graduate School of Business and Entrepreneurship, Nova Southeastern University,...”
    Thesis Book
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