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Customer participation in value creation in internet-based self-service technology (ISST) environment /
by
Amrul Asraf Mohd Any
Published 2011
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Customer value and CRM performance for online store : Chinese online share trading market /
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Tan, Hean Seng
Published 2007
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Institution
Universiti Malaya
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Catalog
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Amrul Asraf Mohd Any
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Tan, Hean Seng
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Universiti Malaya.
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University of Nottingham.
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