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  1. 1
    Enhancing Brahms model with multi-layered alerts filtration system for customer service improvement /
    by Ghaffar, Abid
    Published 2020
    Subjects: “...Customer services Quality control...”
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    Thesis
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  2. 2
    Kajian persepsi kesedaran dan kepuasan orang ramai terhadap Program Hari Khas JPA bersama pelanggan anjuran Jabatan Perkhidmatan Awam Malaysia /
    by Aslina Arshad
    Published 2008
    Subjects: “...Civil service Malaysia Quality control....”
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    Thesis Book
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  3. 3
    Customer perceived quality, relationship quality and business loyalty : an example of B2B organization /
    by Kong, Shin Yee
    Published 2008
    Subjects: “...Manufacturing industries Malaysia Quality control....”
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    Thesis Book
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