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  1. 1
    The effect of a market orientation on business performance in the Indonesian lodging sector /
    by Karjantoro, Handoko
    Published 2001
    Thesis Book
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  2. 2
    Pelaporan sosial korporat : kajian ke atas Laporan Tahunan 1990-1998 bagi industri perladangan, produk pengguna dan produk perindustrian /
    by Hamezah Md. Nor
    Published 2000
    Thesis Book
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  3. 3
    Impak pengurusan aduan dan kualiti perkhidmatan ke atas imej organisasi di perpustakaan institusi pengajian tinggi awam (IPTA) Malaysia /
    Thesis Book
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  4. 4
    Service quality assessment of higher education in Palestine /
    Thesis Book
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  5. 5
    Analisis kualiti perkhidmatan institusi kewangan : kajian kes di BBMB, UKM dan BIMB, BBB /
    by Hairulliza Mohamad Judi
    Published 1996
    Thesis Book
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  6. 6
    An analysis of perceived service quality in the road transport department of Malaysia /
    by Sharifuddin Zainuddin
    Published 1997
    Thesis Book
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  7. 7
    The relationship of service quality, consumer decision factors and brand equity /
    by Ladda Vatjanasaregagul
    Published 2007
    Thesis Book
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