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Impak pengurusan aduan dan kualiti perkhidmatan ke atas imej organisasi di perpustakaan institusi pengajian tinggi awam (IPTA) Malaysia /
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Tan, Pei Kian
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Service quality assessment of higher education in Palestine /
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Koni, Aida I.M
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The relationship of service quality, consumer decision factors and brand equity /
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Ladda Vatjanasaregagul
Published 2007
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Institution
Universiti Kebangsaan Malaysia
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Koni, Aida I.M
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Ladda Vatjanasaregagul
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Tan, Pei Kian
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Services hosted by the Perpustakaan Sultan Abdul Samad, Universiti Putra Malaysia with Cooperation MySyL Group
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