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  1. 1
    The effect of service innovation and customer choices on customer value in the hospitality industry in Malaysia /
    by Bhuvanes Veerakumaran
    Published 2009
    Subjects: “...Hospitality industry Customer services Malaysia....”
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    Thesis Book
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  2. 2
    The effect of a market orientation on business performance in the Indonesian lodging sector /
    by Karjantoro, Handoko
    Published 2001
    Subjects: “...Hospitality industry Indonesia Marketing...”
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  3. 3
    The influence of relationship quality on customer loyalty : evidence from the practices of outsourcing in the Malaysian hotel industry /
    by Maria Abdul Rahman
    Published 2014
    Subjects: “...Hospitality industry Customer services Malaysia....”
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