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  1. 1
    Improving customer service by implementing effective problem solving and decision making methods in Samsung /
    by Murugan, Maran
    Published 2004
    Subjects: “...Customer services 12564...”
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  2. 2
    Service quality in Malaysian public and private hospitals : the perspective of outpatients /
    by Komathy Saminathan
    Published 2017
    Subjects: “...Customer services Malaysia Management....”
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  3. 3
    Internal marketing : a study of management support and employees' commitment to customer service in banking industry of Malaysia /
    by Sim, Chin Ming
    Published 2008
    Subjects: “...Customer services Malaysia Marketing Management....”
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  4. 4
    Tourist satisfaction factors of casual dining restaurants in Kuala Lumpur, Malaysia : examining the gap between tourists', expectations and perceptions /
    by Hadian, Golnaz
    Published 2010
    Subjects: “...Restaurants Customer services Malaysia....”
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  5. 5
    Service performance of Yamaha Motor exclusive retails in Malaysia /
    by Cheong, Kok Loong
    Published 2009
    Subjects: “...Retail trade Customer services Malaysia....”
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  6. 6
    Time-based consideration in customer-vendor modelling /
    by Choo, Adrian Souw Chin
    Published 1997
    Subjects: “...Customer services Management...”
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  7. 7
    English language needs of help desk personnel in the electronics industries /
    by Ng, Swee Ging
    Published 2006
    Subjects: “...Electronic industries Customer services Management....”
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  8. 8
    The impact of customer relationship management related critical success factors on customer satisfaction: an emprirical study of the banks in Malaysia /
    by Jan, Muhammad Tahir
    Published 2012
    Subjects: “...Banks and banking Customer services Malaysia...”
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  9. 9
    Human computer interaction approach in customer relationship management based on supplier perspective /
    by Norhaily Azizan
    Published 2008
    Subjects: “...Customer services Management Software....”
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  10. 10
    Developing Consumer-Based Service Brand Equity (CBSBE) : an airline industry perspective /
    Subjects: “...Airlines Customer services Malaysia....”
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  11. 11
    Corporate governance of Tenaga Nasional Berhad of Malaysia /
    by Ahmad Rashdi Ja'afar
    Published 1996
    Subjects: “...Customer services Malaysia Quality control....”
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  12. 12
    Tuition centres determinants of acceptance and loyalty for future business sustainability /
    by Balasubramaniam Tharmiah
    Published 2008
    Subjects: “...Customer services Malaysia Quality control....”
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  13. 13
    The effect of service innovation and customer choices on customer value in the hospitality industry in Malaysia /
    by Bhuvanes Veerakumaran
    Published 2009
    Subjects: “...Hospitality industry Customer services Malaysia....”
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  14. 14
    Human resource management and employee perception of service quality in the Malaysian golf clubs /
    by Solha Husin
    Published 2009
    Subjects: “...Golf clubs (Sporting goods) Customer services Malaysia....”
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  15. 15
    Service quality, customer satisfaction and loyalty towards JKR Malaysia /
    by Mohammad Suhainy Abdull Rahim
    Published 2009
    Subjects: “...Customer services Malaysia....”
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  16. 16
    Relationship of functional and relational value to behavioral intention of bank customers in Malaysia /
    by Nasreen Khan
    Published 2012
    Subjects: “...Banks and banking Customer services Malaysia....”
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  17. 17
    Peningkatan productiviti dan kualiti dalam sebuah bank perdagangan : satu kajian khusus ke atas konsep pusat perniagaan komersial dan tatacara baru proses perniagaan /
    by Mohammad Rodzi Ismail
    Published 1997
    Subjects: “...Banks and banking Malaysia Customer services Quality control....”
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  18. 18
    مدخل مقترح لرفع الكفاءة والفعالية المصرفية من منظور إدارة الجودة الشاملة :‏ ‏دراسة ميدانية على المصارف الحكومية في الجمهورية العربية السورية /‏
    by إسبر، لمى فيصل
    Published 2009
    Subjects: “...Banks and banking Customer services Syria...”
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  19. 19
    The study of antecedents of customer loyalty towards established mobile service providers in Malaysia /
    by Yap, Nicole Chen Yan
    Published 2010
    Subjects: “...Cell phone services industry Customer services Malaysia....”
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