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  1. 1
    Service quality of commercial banking industry in the east coast of Malaysia : a perspective from customers
    Subjects: “...Customer services -- Quality control...”
    Thesis Book
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  2. 2
    Impak pengurusan aduan dan kualiti perkhidmatan ke atas imej organisasi di perpustakaan institusi pengajian tinggi awam (IPTA) Malaysia /
    Subjects: “...Customer services Quality control....”
    Thesis Book
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  3. 3
    Service quality assessment of higher education in Palestine /
    Subjects: “...Customer services Quality control....”
    Thesis Book
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  4. 4
    The relationship of service quality, consumer decision factors and brand equity /
    by Ladda Vatjanasaregagul
    Published 2007
    Subjects: “...Customer services Research...”
    Thesis Book
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