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  1. 1
    Hubungan amalan pengurusan kualiti cemerlang dengan kepuasan pelanggan dalaman dan prestasi organisasi pihak berkuasa tempatan di Semenanjung Malaysia /
    by Khairul Anuar Mohd Ali
    Published 2002
    Subjects: “...Total quality management Malaysia....”
    Thesis Book
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  2. 2
    Implementasi pengurusan perubahan : kajian tinjauan di pengurusan Majlis Amanah Rakyat (MARA) /
    by Mohd Yatim Nawai
    Published 2006
    Subjects: “...Total quality management Malaysia...”
    Book
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