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  1. 1
    Total quality management within the context of higher education : an evaluation of the extent to which the concept of TQM is applicable in higher education /
    by Mariati Shakor
    Published 1994
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  2. 2
    Examining the implementation of total quality management principles in selected Algerian higher education education institutions /
    by Kamel, Haddou
    Published 2019
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  3. 3
    A study of academic service quality and instructional quality in a Midwestern Higher Education environment /
    by Greiner, Keith Roger
    Published 2000
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  4. 4
    Quality assurance in the university system /
    by Karapetrovic, Stanislav
    Published 1998
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  5. 5
    Investigating student experience of assessment in higher education : a case study /
    by Lee, King Siong
    Published 2012
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  6. 6
    Service quality assessment of higher education in Palestine /
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  7. 7
    Modeling quality education in a higher education institution based on IPO framework /
    by Nur Riza Mohd. Suradi
    Published 2008
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  8. 8
    A discourse analysis of Malaysian University ranking in a local newspaper /
    by Allen, Sean Harley Lee
    Published 2014
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  9. 9
    Students' perception on service quality in public and private higher education institutions /
    by Kim,Yee Kheng
    Published 2015
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  10. 10
    Forging towards quality education : a case study of a Malaysian public university /
    by Leong, Huey Yng
    Published 2004
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  11. 11
    Assessment in higher education : a study of assessment practices in professional courses /
    by Jamaludin Tubah
    Published 1999
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  12. 12
    Corporate strategy for an enterprise : case study on a local private education company /
    by Wong, Sau Keen
    Published 2001
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  13. 13
    The policy of the National Accreditation Board on the approval of programmes submitted by Private Higher Educational Institutions /
    by Surendran Dass
    Published 2004
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  14. 14
    On the impact of responsiveness and accessibility of services on student satisfaction : two sides of the coin /
    by Fard, Pooyan Yousefi
    Published 2009
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