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  1. 1
    Human computer interaction approach in customer relationship management based on supplier perspective /
    by Norhaily Azizan
    Published 2008
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    Thesis Book
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  2. 2
    Software composition for customer relationship management system using web services /
    by Lai, Seng Yew
    Published 2011
    Thesis Book
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  3. 3
    A CRM framework for a banking call centre /
    by Roskhan Abdul Shukur
    Published 2012
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  4. 4
    High-rise residential property management system using adapted CRM model /
    by Wong, Toh Ming
    Published 2013
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