Politeness (Linguistics) Language 21 Conversation analysis 15 Speech acts (Linguistics) 13 English language 9 Pragmatics 9 Malay language 7 Apologizing 6 Language and culture 6 Usage 6 Honorific 5 Social aspects 5 Communication 4 Cross-cultural studies 4 Discourse analysis 4 History and criticism 4 Indians 3 Intercultural communication 3 Moral and ethical aspects 3 Prank telephone calls 3 Social interaction 3 Sociolinguistics 3 Study and teaching 3 College students 2 Communication in organizations 2 Courtesy in literature 2 Dialects 2 Dissertations 2 Dissertations, Academic 2 Electronic mail systems 2