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  1. 1
    Perceptions on bus service quality in Penang /
    Subjects: “...Customer services Quality control Research....”
    Thesis Book
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  2. 2
    The relationship of service quality, consumer decision factors and brand equity /
    by Ladda Vatjanasaregagul
    Published 2007
    Subjects: “...Customer services Research...”
    Thesis Book
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