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  1. 1
    Consumers' evaluation on B2C E-commerce service quality : Malaysian perspective /
    by Shahril Azwan Ismail
    Published 2008
    Subjects: “...Business enterprises Customer services Malaysia Quality control....”
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    Thesis Book
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  2. 2
    Tuition centres determinants of acceptance and loyalty for future business sustainability /
    by Balasubramaniam Tharmiah
    Published 2008
    Subjects: “...Customer services Malaysia Quality control....”
    Thesis Book
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  3. 3
    A comparative analysis of service quality at Tenaga Nasional Berhad and Pos Malaysia one-stop payment centres /
    by Tan, Seng Khee
    Published 1996
    Subjects: “...Customer services Malaysia Comparative studies...”
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    Thesis Book
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