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  1. 1
    قياس مستوى جودة خدمات المصارف الاسلامية العاملة في فلسطين (من وجهة نظر العملاء) /
    Subjects: “...Customer service Quality control...”
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  2. 2
    An analysis of perceived service quality in the road transport department of Malaysia /
    by Sharifuddin Zainuddin
    Published 1997
    Subjects: “...Malaysia. Jabatan Pengangkutan Jalan Customer services Analysis....”
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  3. 3
    Enhancing Brahms model with multi-layered alerts filtration system for customer service improvement /
    by Ghaffar, Abid
    Published 2020
    Subjects: “...Customer services Information technology...”
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  4. 4
    Excellence in the public service : the CPF approach /
    by Liew, Choon Lee
    Published 1997
    Subjects: “...Central Provident Fund (Singapore) Customer services Quality control...”
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  5. 5
    Service quality : an empirical study of a hotel /
    by Phua, Chiew Pheng
    Published 1994
    Subjects: “...Customer services Singapore Quality control....”
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  6. 6
    Customer service quality as a competitive strategy in the Malaysian automotive industry /
    by Tan, Alex Thiam Keat
    Published 1998
    Subjects: “...Customer services Malaysia Quality control....”
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  7. 7
    Consumers' evaluation on B2C E-commerce service quality : Malaysian perspective /
    by Shahril Azwan Ismail
    Published 2008
    Subjects: “...Electronic commerce Malaysia Customer services Evaluation....”
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  8. 8
    Measuring service quality in a commercial bank /
    by Rajendran Vijayakumar
    Published 1996
    Subjects: “...Banks and banking Malaysia Customer services Quality control...”
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  9. 9
    A comparative analysis of service quality at Tenaga Nasional Berhad and Pos Malaysia one-stop payment centres /
    by Tan, Seng Khee
    Published 1996
    Subjects: “...Tenaga Nasional Bhd. Customer services....”
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  10. 10
    A framework for IT infrastructure and an exploration of the role of service quality when evaluating an IT service function /
    by Wilson, Robyn E.
    Published 2001
    Subjects: “...Customer services Quality control....”
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  11. 11
    Service performance of Yamaha Motor exclusive retails in Malaysia /
    by Cheong, Kok Loong
    Published 2009
    Subjects: “...Retail trade Customer services Malaysia....”
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  12. 12
    Measuring service quality using SERVQUAL /
    by Ow, Jolene Chong Fong
    Published 1994
    Subjects: “...Banks and banking Singapore Customer services Quality control....”
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  13. 13
    Customer satisfaction with service quality indicators at Pahang National Park /
    by Siti Mashitah Sarif
    Published 2009
    Subjects: “...National parks and reserves Customer services Pahang Quality control....”
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  14. 14
    Service quality of commercial banks : consumer's perceptions /
    by Lim, Ngat Chin
    Published 1992
    Subjects: “...Customer services Malaysia Quality control....”
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  15. 15
    Customer satisfaction of copier users /
    by Koh, Lian Peng
    Published 1996
    Subjects: “...Customer services Malaysia Quality control....”
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  16. 16
    Measuring service quality : a case study of United Malayan Banking Corporation Berhad /
    by Raja Nor Izah Raja Jaafar
    Published 1996
    Subjects: “...United Malayan Banking Corporation Berhad Customer services Quality control...”
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  17. 17
    Quality measurement of passenger rail traffic service /
    by Low, Yoke Kiew
    Published 1994
    Subjects: “...Customer services Malaysia Quality control....”
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  18. 18
    Service quality of commercial banking industry in the east coast of Malaysia : a perspective from customers
    Subjects: “...Customer services -- Quality control...”
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  19. 19
    تقييم مستوى رض العملاء غن أداء رجال بيع شركات الأدوية الوطنية في سوق قطاع غزة /‏
    Subjects: “...Customer services Quality control Palestine 115540...”
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  20. 20
    Measuring the service quality of a travel agency using the SERVQUAL model /
    by Tan, Jimmy Chee Keong
    Published 1994
    Subjects: “...Customer services Singapore Quality control....”
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