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  1. 1
    Measuring the effectiveness of the implementation of total quality management programmes in the Malaysian Public Service sector /
    by Sharifah Latifah Syed A. Kadir
    Published 2001
    Subjects: “...Public administration Malaysia...”
    Thesis Book
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  2. 2
    Quality management in local government administration in Sarawak : process, implementation and customers' perceptions /
    by Ahi Sarok
    Published 2006
    Subjects: “...Public administration Sarawak Quality control....”
    Thesis Book
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  3. 3
    Improving delivery of shared public services in Kampala Capital City Authority Uganda /
    by Madinah, Nabukeera
    Published 2015
    Subjects: “...Public administration Uganda....”
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    Thesis Book
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