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  1. 1
    The influence of relationship ties on communication approaches and relationship outcomes in interpersonal selling : a Chinese socio-cultural perspective /
    by Ong, Corrine Shiow Ling
    Published 1998
    Subjects: “...Service industries Marketing Singapore...”
    Thesis Book
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  2. 2
    The influence of relationship quality on customer loyalty : evidence from the practices of outsourcing in the Malaysian hotel industry /
    by Maria Abdul Rahman
    Published 2014
    Subjects: “...Service industries Customer services Malaysia....”
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  3. 3
    Survey on customer's perception of their main banker's value disciplines and service loyalty : a case of retail banking customers in Malaysia /
    by Ng, Oy Lin
    Published 2010
    Subjects: “...Financial services industry Malaysia Management....”
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