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  1. 1
    Knowledge management system : a case study on MSC companies /
    by Noor Ismawati Jaafar
    Published 2001
    Subjects: “...Service industries Technological innovations...”
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    Thesis Book
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  2. 2
    Customer satisfaction : a study on highway service provider /
    by Mat Sanusi Basri
    Published 2008
    Subjects: “...Service industries Customer services Malaysia....”
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  3. 3
    The influence of relationship ties on communication approaches and relationship outcomes in interpersonal selling : a Chinese socio-cultural perspective /
    by Ong, Corrine Shiow Ling
    Published 1998
    Subjects: “...Service industries Marketing Singapore...”
    Thesis Book
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  4. 4
    A comparative analysis of service quality at Tenaga Nasional Berhad and Pos Malaysia one-stop payment centres /
    by Tan, Seng Khee
    Published 1996
    Subjects: “...Service industries Malaysia Quality control...”
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