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  1. 21
    Three essays on the structural changes and service industry of Indonesia : macro, meso and micro perspectives /
    by Achjar, Nuzul
    Published 2003
    Thesis Book
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  2. 22
    Performance measurement system design in service organizations in Malaysia /
    by Amizawati Mohd. Amir
    Published 2008
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  3. 23
    Faktor dalaman kejayaan kritikal perkhidmatan lean dan pencapaian operasi : kesan penyederhanaan faktor luaran /
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  4. 24
    A study of the services sector in the Malaysian economy : performance, structure and trade /
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  5. 25
    Service quality and its influences in the internet context /
    by Sio, Hong Tih
    Published 2004
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  6. 26
    The relationship of service quality, consumer decision factors and brand equity /
    by Ladda Vatjanasaregagul
    Published 2007
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  7. 27
    The influence of relationship quality on customer loyalty : evidence from the practices of outsourcing in the Malaysian hotel industry /
    by Maria Abdul Rahman
    Published 2014
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  8. 28
    The effect of country image and an institution's reputation on students' decision on where to study /
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  9. 29
    Creating and enhancing service organizations : issues and research agenda in Malaysia /
    Published 2016
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  10. 30
    Transformasi sistem percukaian Malaysia dengan pelaksanaan Cukai Barangan dan Perkhidmatan (GST) : analisis menurut maqasid al-syariah /
    by Nur Hidayah Abd Latiff
    Published 2017
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  11. 31
    A competitiveness analysis of China's service trade /
    by Dong, Hang Hang
    Published 2018
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  12. 32
    Expectancy disconfirmation of service delivery by Kota Bharu Municipal Council /
    by Nublah Nurina Nazran
    Published 2017
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  13. 33
    Impact of goods and services tax on micro businesses in Malaysia /
    by Wng, Ah Lin
    Published 2018
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  14. 34
    The Growth of service economy in Malaysia and its economic implications /
    by Atchiah, P. J.
    Published 1992
    Click here to view 1st 24 pages of the thesis. Members can view fulltext at the specified PCs in the library.
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  15. 35
    General Agreement on Trade in Services (GATS) : its effects and implementation in Malaysia /
    by Kasa, Ali
    Published 2005
    Click here to view 1st 24 pages of the thesis. Members can view fulltext at the specified PCs in the library.
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  16. 36
    A legal study on consumer protection in the service industry in Malaysia with special reference to the motor vehicle service and repair /
    by Elistina binti Abu Bakar
    Published 2010
    Click here to view 1st 24 pages of the thesis. Members can view fulltext at the specified PCs in the library.
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  17. 37
    Property maintenance in Singapore : a focus on the problems in the cleaning industry /
    by Cheah, Fook Loy
    Published 1998
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  18. 38
    The influence of relationship ties on communication approaches and relationship outcomes in interpersonal selling : a Chinese socio-cultural perspective /
    by Ong, Corrine Shiow Ling
    Published 1998
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  19. 39
    Strategy for the marketing and management of professional consultancy services in Singapore : in search of a business plan for the next millennium /
    by Wong, Chun Seng
    Published 1999
    Thesis Book
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  20. 40
    The implementation of knowledge system in mass customization /
    by Wu, Lingxiao
    Published 2000
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