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  1. 1
    Implication of TQM in e-commerce (strategies for cyber marketer) /
    by Ong, Gim Beng
    Published 2000
    Subjects: “...Business planning...”
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    Thesis
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  2. 2
    A study on service quality and customer satisfaction towards local government authority in Majlis Bandaraya Kuala Terengganu
    Subjects: “...Universiti Sultan Zainal Abidin -- Faculty of Business and Management...”
    Thesis Book
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  3. 3
    Impact of the ISO 9000 system implementation on employees' perception, attitude and behaviour /
    by Sin, Yasmin Yoke Kit
    Published 1996
    Subjects: “...Business enterprises Singapore Quality control...”
    Thesis Book
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  4. 4
    Hubungan di antara kualiti perkhidmatan, kepuasan pelanggan dan kesetiaan pelanggan Perbadanan Perpustakaan Awam Terengganu
    Subjects: “...Universiti Sultan Zainal Abidin -- Faculty of Business and Management...”
    Thesis Book
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