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A Study On The Relationship Between Customer Satisfaction And The Implementation Of Total Quality Management Concept In The Malaysian Telecommunication Industry
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Ismail, Hishamuddin
出版 2001
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Empirical Analysis On Factors Influencing Customer Loyalty In Malaysian Telecommunication Industry
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Ismail, Hishamuddin
出版 2007
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机构
Multimedia University
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MMU Institutional Repository
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作者
Ismail, Hishamuddin
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Multimedia University
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