Evaluation English language 30 Study and teaching (Higher) 22 Management 20 Study and teaching (Secondary) 15 Curricula 14 Attitudes 12 Rating of 12 Case studies 11 Ability testing 10 Academic libraries 10 Consumer satisfaction 10 Organizational effectiveness 10 Performance 10 Research 10 Study and teaching 10 Computer-assisted instruction 9 Measurement 9 Science 9 Design 8 Education, Higher 8 Data processing 7 Quality control 7 Teachers 7 Textbooks 7 Training of 7 Web sites 7 Banks and banking 6 Corporations 6 Customer services 6