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Cell phone services industry
Consumer satisfaction
3
Customer services
2
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1
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1
Consumer complaints
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Determinants of customer satisfaction and customer loyalty : exploring the moderating role of switching cost and customer experience among Malaysian postpaid mobile phone users /
由
Syukrina Alini Mat Ali
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Consumer
satisfaction
Malaysia 24846...
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Capturing the real customer experience based on the parameters in the call detail records /
由
Khan, Nusratullah
出版 2019
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Consumer
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Pakistan 25470...
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Brand perception, locus of control and consumer knowledge as mediators in consumer complaint behaviour /
由
Chan, Choy Ping
出版 2009
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Malaysia....
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机构
Universiti Islam Antarabangsa Malaysia
2
Universiti Malaya
1
Collection
Catalog
3
作者
Chan, Choy Ping
1
Khan, Nusratullah
1
Syukrina Alini Mat Ali
1
Granting Institution
International Islamic University Malaysia,
1
International Islamic University Malaysia.
1
Universiti Malaya.
1
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English
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