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  1. 1
    Total quality management within the context of higher education : an evaluation of the extent to which the concept of TQM is applicable in higher education /
    由 Mariati Shakor
    出版 1994
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  2. 2
    Examining the implementation of total quality management principles in selected Algerian higher education education institutions /
    由 Kamel, Haddou
    出版 2019
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  3. 3
    Persepsi bekas pelajar dan pentadbir sekolah mengenai keberkesanan program Diploma pendidikan Universiti Malaya /
    由 Mohamad Haji Ikhsan
    出版 1997
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  4. 4
    A study of academic service quality and instructional quality in a Midwestern Higher Education environment /
    由 Greiner, Keith Roger
    出版 2000
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  5. 5
    Kualiti perkhidmatan Institusi Pengajian Tinggi Swasta (IPTS) di Melaka : satu tinjauan /
    由 Baharudin Haji Puteh
    出版 2003
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  6. 6
    Penandaarasan institusi pendidikan tinggi /
    由 Wan Jaafar Wan Endut
    出版 2003
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  7. 7
    Quality assurance in the university system /
    由 Karapetrovic, Stanislav
    出版 1998
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  8. 8
    Investigating student experience of assessment in higher education : a case study /
    由 Lee, King Siong
    出版 2012
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  9. 9
    Service quality assessment of higher education in Palestine /
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  10. 10
    Sistem pengukuran prestasi strategik, keadilan organisasi dan prestasi kerja pensyarah universiti penyelidikan awam di Malaysia /
    由 Zaidi Mohd Noor
    出版 2018
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  11. 11
    Modeling quality education in a higher education institution based on IPO framework /
    由 Nur Riza Mohd. Suradi
    出版 2008
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  12. 12
    Analisis kesan pelaburan dalam pendidikan tertiari di Malaysia (1970 - 2005) /
    由 Tajulddin Muhammad
    出版 2009
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  13. 13
    A discourse analysis of Malaysian University ranking in a local newspaper /
    由 Allen, Sean Harley Lee
    出版 2014
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  14. 14
    Students' perception on service quality in public and private higher education institutions /
    由 Kim,Yee Kheng
    出版 2015
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  15. 15
    Forging towards quality education : a case study of a Malaysian public university /
    由 Leong, Huey Yng
    出版 2004
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  16. 16
    Assessment in higher education : a study of assessment practices in professional courses /
    由 Jamaludin Tubah
    出版 1999
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  17. 17
    Corporate strategy for an enterprise : case study on a local private education company /
    由 Wong, Sau Keen
    出版 2001
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  18. 18
    The policy of the National Accreditation Board on the approval of programmes submitted by Private Higher Educational Institutions /
    由 Surendran Dass
    出版 2004
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  19. 19
    On the impact of responsiveness and accessibility of services on student satisfaction : two sides of the coin /
    由 Fard, Pooyan Yousefi
    出版 2009
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