Quality assurance 51 Quality control 33 Standards 14 Dissertations 12 ISO 9000 Series Standards 12 Dissertations, Academic 11 Management 11 Total quality management 10 Case studies 9 Construction industry 7 Education, Higher 7 Universities and colleges 6 Customer services 5 Accreditation 4 Auditing 4 Banks and banking 4 Data processing 4 Education 4 Evaluation 4 Banks and banking, Islamic 3 Computer software 3 Finance 3 Law and legislation 3 Private universities and colleges 3 Quality Assurance, Health Care 3 Automobiles 2 Buildings 2 Business enterprises 2 Computer-assisted instruction 2 Customer loyalty 2