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Showing 1 - 20 results of 21 for search '"Banks and banking Customer Services"', query time: 0.04s Refine Results
  1. 1
    Analisis kualiti perkhidmatan institusi kewangan : kajian kes di BBMB, UKM dan BIMB, BBB /
    by Hairulliza Mohamad Judi
    Published 1996
    Subjects: “...Banks and banking Customer services Malaysia...”
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  2. 2
    Service quality of banks after merger : consumers' perception
    by Hong, Yong Hoe
    Published 2001
    Subjects: “...Banks and banking - Customer services - Quality control...”
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  3. 3
    Debit card as a means of payment in Malaysia /
    by Mohd Amifarez Hamidun
    Published 2012
    Subjects: “...Banks and banking Customer services....”
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  4. 4
    Analyzing Malaysian consumers' decision making styles dimensions in banking services
    by Zainal Ariffin, Zailin
    Published 2002
    Subjects: “...Banks and banking - Customer services - Malaysia...”
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  5. 5
    Selection criteria and product holding of Malaysia working in Klang Valley who practices multiple banking /
    by Yeoh, Ai Leen
    Published 2007
    Subjects: “...Banks and banking Customer services Malaysia....”
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  6. 6
    The impact of customer relationship management related critical success factors on customer satisfaction: an emprirical study of the banks in Malaysia /
    by Jan, Muhammad Tahir
    Published 2012
    Subjects: “...Banks and banking Customer services Malaysia...”
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  7. 7
    A study on the determinants of behavioral intention towards using mobile banking services in Malaysia /
    by Ang, Gim Wah
    Published 2010
    Subjects: “...Banks and banking Customer services Malaysia....”
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  8. 8
    Customer expectations and perceptions towards service quality of Islamic banks in Malaysia
    Subjects: “...Banks and banking -- Customer services -- Malaysia...”
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  9. 9
    Factors influencing Arab and non-Arab customers' satisfaction towards banks in Malaysia /
    by Al-Mallah, Nada Tareq
    Published 2012
    Subjects: “...Banks and banking Customer services Malaysia....”
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  10. 10
    The effectiveness of information and communication technology (ICT) introduction in enhancing customer relationship management (CRM) : a study on the Malaysian banking /
    by Vimala Kadiresan
    Published 2008
    Subjects: “...Banks and banking Customer services Information technology Malaysia....”
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  11. 11
    A CRM framework for a banking call centre /
    by Roskhan Abdul Shukur
    Published 2012
    Subjects: “...Banks and banking Customer Services Data processing....”
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  12. 12
    Kepuasan pelanggan terhadap kualiti perkhidmatan perbankan Islam : kajian ke atas pelanggan bank-bank Islam di Kuching, Sarawak /
    by Anitha Rosland
    Published 2016
    Subjects: “...Banks and banking Customer services Sarawak Kuching....”
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  13. 13
    Impact of chatbot service quality on satisfaction and loyalty of bank customers /
    Subjects: “...18645 Banks and banking Customer services Malaysia...”
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  14. 14
    Corporate image, service quality, customer perceived value, relationship quality and its effect on switching intention among Islamic banking customers in Malaysia /
    by Nor Hashima Hashim
    Published 2011
    Subjects: “...Banks and banking Customer services Malaysia....”
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  15. 15
    Internet banking technology acceptance model : a focus on Hofstede cultural dimensions /
    by Haghighy, Tahereh Kazemzadeh
    Published 2009
    Subjects: “...Banks and banking Customer services Technological innovations....”
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  16. 16
    Relationship of functional and relational value to behavioral intention of bank customers in Malaysia /
    by Nasreen Khan
    Published 2012
    Subjects: “...Banks and banking Customer services Malaysia....”
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  17. 17
    Determinants of Islamic bank selection : a case study of Bank Rakyat /
    by Nor Hafizan Razali
    Published 2011
    Subjects: “...Banks and banking Customer services Malaysia....”
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  18. 18
    مدخل مقترح لرفع الكفاءة والفعالية المصرفية من منظور إدارة الجودة الشاملة :‏ ‏دراسة ميدانية على المصارف الحكومية في الجمهورية العربية السورية /‏
    by إسبر، لمى فيصل
    Published 2009
    Subjects: “...Banks and banking Customer services Syria...”
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  19. 19
    أثر جودة الخدمة على الربحية ورضا العملاء في المصارف الأردنية :‏ ‏دراسة مقارنة بين بنك الاسكان والبنك الاسلامي الأردني = The effect of service quality on profitability and customers' satisfaction in Jordanian banks : a comparative study between housing bank and Jordan Islamic Ba/‏
    Subjects: “...Banks and banking Customer services Jordan...”
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  20. 20
    Virtual brand personality, customer satisfaction and brand loyalty in online banking industry /
    by Ong, Khian Sin
    Published 2009
    Subjects: “...Banks and banking Customer services Information technology Malaysia....”
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