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  1. 1
    Students' perceptions on the quality of services delivered by educational administrators at the Institute of Education (INSTED), IIUM /
    by Ibn Usman, Muhammad Awwal
    Published 2010
    Subjects: “...Consumer satisfaction...”
    Click here to view 1st 24 pages of the thesis. Members can view fulltext at the specified PCs in the library.
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  2. 2
    The impact of customer relationship management related critical success factors on customer satisfaction: an emprirical study of the banks in Malaysia /
    by Jan, Muhammad Tahir
    Published 2012
    Subjects: “...Consumer satisfaction Malaysia...”
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  3. 3
    Consumer-Based Brand Equity (CBBE), customer satisfaction and brand loyalty in Malaysian public universities /
    Subjects: “...Consumer satisfaction 20053...”
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  4. 4
    Factors affecting international students' level of satisfaction towards selected public higher learning institutions in Malaysia /
    by Md Ashraful Azam Khan
    Published 2016
    Subjects: “...Consumer satisfaction Malaysia 24846...”
    Click here to view 1st 24 pages of the thesis. Members can view fulltext at the specified PCs in the library.
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  5. 5
    Customer satisfaction towards the client's charter in Kajang Municipal Council /
    Subjects: “...Consumer satisfaction Malaysia...”
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  6. 6
    Capturing the real customer experience based on the parameters in the call detail records /
    by Khan, Nusratullah
    Published 2019
    Subjects: “...Consumer satisfaction Pakistan 25470...”
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  7. 7
    Factors influencing the adoption of an online database among IIUM'S postgraduate students and their satisfaction in using it /
    by Islam, A. Y. M. Atiqul
    Published 2011
    Subjects: “...Consumer satisfaction Malaysia 24846...”
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  8. 8
    Impact of organization culture on customer satisfaction : a study of practioners in public relations and corporate communication industry in Malaysia /
    by Sufyan Rashid
    Published 2008
    Subjects: “...Consumer satisfaction Case studies Malaysia 62911...”
    Click here to view 1st 24 pages of the thesis. Members can view fulltext at the specified PCs in the library.
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  9. 9
    Customer satisfaction in the Malaysian cellular phone network industry : an exploration study /
    by Lee, Andy Teoh Ean
    Published 1999
    Subjects: “...Consumer satisfaction Malaysia 24846...”
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  10. 10
    The influence of service quality on customer satisfaction towards international students of Islamic universities in Malaysia /
    by Diallo, Fatoumata Binta
    Published 2021
    Subjects: “...Consumer satisfaction Study and teaching (Higher) Evaluation Malaysia 18963...”
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