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  1. 1
    Students' perceptions on the quality of services delivered by educational administrators at the Institute of Education (INSTED), IIUM /
    by Ibn Usman, Muhammad Awwal
    Published 2010
    Subjects: “...Consumer satisfaction...”
    Click here to view 1st 24 pages of the thesis. Members can view fulltext at the specified PCs in the library.
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  2. 2
    Consumer-Based Brand Equity (CBBE), customer satisfaction and brand loyalty in Malaysian public universities /
    Subjects: “...Consumer satisfaction 20053...”
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  3. 3
    On the impact of responsiveness and accessibility of services on student satisfaction : two sides of the coin /
    by Fard, Pooyan Yousefi
    Published 2009
    Subjects: “...Consumer satisfaction Malaysia Case studies....”
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