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  1. 1
    Negotiation at the workplace : an ethnography conversation analysis /
    by Thilagavathi Shanmuganathan
    Published 2008
    Subjects: “...Conversation analysis Malaysia Case studies....”
    Thesis Book
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  2. 2
    Communication strategies of international students : a study of service encounters /
    by Ju, Suo Yan
    Published 2010
    Subjects: “...Conversation analysis Malaysia Case studies...”
    Thesis Book
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