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  1. 1
    Trust based relationship in services marketing : an investigation on the life insurance industry in Indonesia /
    由 Farida Jasfar
    出版 2007
    主題: “...Customer loyalty Indonesia....”
    Thesis 圖書
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  2. 2
    The linkages among service quality attributes, customer value, customer satisfaction, and customer loyalty in Indonesian retail banking settings /
    由 Toelle, Sulistyawati
    出版 2006
    主題: “...Customer loyalty Indonesia...”
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